Last updated: 21 September 2026
Rejections and problems
Rejections and problems
Why a document is rejected: wrong authority, wrong order, photocopies, e-Government printouts, outdated documents and out-of-scope papers.
Translation in the chain
Where does the translation fit?
- Document going abroad The sources describe two routes: an apostille on the original, or a translation certified by a notary with the apostille then confirming the notary’s signature. The receiving authority says which it wants.
- Foreign document used in Türkiye The sources describe an apostille in its country first, then a Turkish translation with notary certification; the Turkish institution receiving it confirms its own requirement.
- Sometimes none is needed Multilingual civil status extracts and some treaties remove the translation or the apostille. The authority that receives the document decides.
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- Apostille certificate left untranslated: who decides A translation made before the apostille lacks the certificate; the receiving office decides whether that matters and which order it wants.
- Apostille desk objects to the content: Circular 2009/31 A governor’s office refuses an apostille over wording or a translation: why Circular 2009/31 was issued and what it leaves open.
- Apostille on an expired document: it does not renew it When an institution rejects a document as too old, the apostille does not help: it has no expiry of its own and does not extend the document’s.
- Apostilled document at the Foreign Ministry: not legalised An apostilled document is not legalised by the Turkish Foreign Ministry; the chain to a country outside the Convention starts with translation.
- Barcode e-Devlet printout: why the paper apostille fails An e-Devlet printout returned at the district office: e-Apostil, a signed copy from the issuer or a notary’s copy, depending on the document.
- Civil registry extract or Formula A: the wrong document Germany accepts the civil registry extract with apostille and translation, Formula A, B and C without either; why the wrong one wastes the chain.
- Consular document and apostille: why it is refused A document drawn up at an embassy or consulate gets no apostille; the 1968 exemption or legalisation of the mission’s signature applies instead.
- Consular document asked to be legalised: the 1968 line A Turkish office wants legalisation of a foreign consulate’s document, or takes it as it is; accession to the 1968 convention decides which.
- Court judgment original at the district office: wrong door Judgment original turned away at the district office: the judicial commission apostilles the original, the governor its notarised translation.
- Customs document sent for apostille: outside the Convention An export document sent back from the apostille desk: administrative documents tied to a customs operation are outside the Convention.
- Family record book refused in Germany: the 1974 gap The family record book comes back from Germany unapostilled: Germany has not acceded to the 1974 convention; use Formula B or the registry extract.
- Finality note missing: why the apostilled judgment returns Apostilled divorce judgment without a finality note: Germany wants three elements, and the apostille names only the signature it certifies.
- Foreign document at a Turkish apostille desk: the limit No Turkish office apostilles a foreign document; the certificate comes from the issuing state, and only the notarised translation is apostilled here.
- Foreign document with no apostille in Türkiye: what is asked Foreign document in Türkiye without an apostille: the source country’s apostille, a notarised translation, and two routes where no apostille exists.
- Hague Conference member, not an apostille party: the mix-up Membership of the Hague Conference is not the same as joining the Apostille Convention: which list to read and why the wrong list returns a file.
- Institution wants its own sworn translator: what remains An institution rejects a translation notarised in Türkiye and asks for a translator from its own list; the position in France and Germany.
- Issuer refuses to sign an e-signed printout: three exits The issuing body will not certify a barcode printout by hand and the chain stalls; e-Apostil, a freshly signed copy or a notary’s copy reopens it.
- Notarial document at the judicial commission: wrong office A power of attorney or notarised translation belongs at the governor’s office, not the judicial commission: a notarial act is apostilled by the governor.
- Photocopy refused for apostille: the certified copy rule A photocopy refused at the apostille counter or by a foreign institution: the gap between a plain copy and a certified copy, and the repair.
- Power of attorney demanded at the apostille desk: who asks Someone else’s document is taken to the counter and sent back for a power of attorney; the Convention allows any bearer, practice differs by office.
- Wrong entry in an e-Apostil application: refusal and fee A wrongly entered e-Apostil application is refused and the PTT service fee is still charged; what the official texts say and what to check next time.