The address of this site looks like the address of the official system, and we know it. The official electronic apostille system of Türkiye is called e-Apostil and its address is www.eapostil.gov.tr. This site belongs to a private translation office and explains how apostilles work. If you were looking for the official system, that link takes you there; the rest of this page explains the difference between the two addresses.
Which one is the official system
e-Apostil is the official system run by the Turkish Ministry of Justice and Ministry of Interior through PTT, the national postal operator. The Ministry of Justice apostilles judicial documents and the Ministry of Interior apostilles administrative ones; PTT receives the application and delivers the electronic document. PTT’s role rests on a provision added to the Postal Services Law at the start of 2019. The application is made from the document holder’s own e-Devlet account, and a foreign authority checks an electronically apostilled document on the verification page of the same official site.
The only address of the official system is www.eapostil.gov.tr. Questions about the status of an application, payment, delivery or the system itself go through the channels listed on the official contact page. This site has neither the authority nor the information to answer them.
What this site is
This site is an information site operated by Hacettepe Tercüme Ltd. Şti., a translation office in Türkiye. Its subject is the apostille and the certification chain: which authority a document passes through so that it is valid abroad, in which order, and at which point the translation comes in. Each page shows its legal basis and its sources; country information is taken, with its date, from the status table of the Hague Conference. The commercial purpose is equally plain: when a document needs to be translated, the office quotes for the translation. No other service, and certainly no official procedure, is performed here.
What this site never does
- It does not issue apostilles. Only the competent authority does: the justice commission for the original of a judicial document, the governor or district governor for administrative documents and notarial acts, the relevant ministry in the electronic procedure.
- It does not take, forward or follow up e-Apostil applications. The application is made from the document holder’s own e-Devlet account.
- It does not ask for e-Devlet login details, passwords, one-time codes or identity numbers. Those details are personal and should not be shared with anyone who asks.
- It does not collect any official fee. Apostille, e-Apostil, notary and legalisation fees are set by the authority concerned and are not quoted on this site.
- It does not verify documents and does not show the status of an application. Those functions exist only in the official system.
- It has no contract, authorisation or link with PTT, with the ministries or with any other public body.
Why the address looks similar
The word “eapostil” is the short form of “electronic apostille”, which is what this site is about. We still know that the address can be confused with the official one. That is why every page carries, at the very top, a notice saying that this is not the official system together with a link to the official address; why the design uses none of the colours, emblems or wording of public institutions; and why no button on this site suggests that you are completing an official procedure.
If you came here by mistake
If you reached this page while looking for the official system, the only thing to do is to type www.eapostil.gov.tr in the address bar or to follow the link above. If you write to us about a problem with your application, our answer will be to send you to that same address; do not send us your application details, your document or your login details. If you believe you completed a procedure on this site while taking it for the official one, tell us through the contact page; we will confirm in writing that no such procedure can be carried out here.
Where this site’s work begins
If your document has to be translated before it is presented to a foreign authority, that is where this site’s work begins: the translation by a sworn translator, notary certification where required, and the second apostille placed on that certification. The order of those steps depends on the document and on the country, and the document type, country guide and route pages of this site describe exactly that. For a quote, it is enough to tell us the type of document, the number of pages, the target language and the country in which it will be used.